Answera
Answera: Revolutionize Customer Support with AI-Powered Solutions
Contlo
Contlo is an AI-powered marketing and support platform designed for ecommerce brands. Deliver personalized campaigns, automate customer journeys, and drive growth across Email, SMS, WhatsApp, and more.
About Contlo
Purpose-Built for Ecommerce Marketing
Contlo is an AI-native platform tailored for modern ecommerce brands. By combining your brand’s data with AI-powered capabilities, Contlo enables businesses to deliver personalized, omnichannel marketing and support at scale. It centralizes your marketing and customer experience efforts into one powerful, easy-to-use platform.
Driven by Your Brand’s AI Model™
What sets Contlo apart is its Brand AI Model™ — a contextual AI engine that learns from your brand’s data, voice, and customers. It empowers you to launch campaigns, segment audiences, and optimize customer journeys autonomously, all while staying true to your brand's identity.
AI-Powered Omnichannel Marketing
Autonomous Campaign Management
With Contlo, ecommerce businesses can effortlessly run marketing campaigns across channels including Email, SMS, WhatsApp, Web Push, Mobile Push, Facebook, and Instagram. These campaigns are driven by AI agents that understand customer behavior and optimize for maximum engagement.
Personalized Engagement at Scale
Contlo’s AI automatically tailors messaging for each customer based on demographics, site activity, and purchase behavior. This «Segment of One» approach ensures customers receive communication that's relevant, timely, and conversion-focused.
Generative Customer Journeys
Dynamic Customer Flow Creation
Instead of static automation templates, Contlo uses generative AI to build real-time customer journeys. These journeys adapt based on individual interactions, helping businesses drive better ROI with less manual setup.
Data-Driven Touchpoints
Each step in the customer journey is informed by the customer’s real-time behavior, creating fluid and responsive workflows that optimize for conversion, retention, and satisfaction.
Marketing Analytics and Reporting
Insights That Drive Strategy
Contlo provides AI-enhanced analytics that give you a comprehensive view of campaign performance and customer engagement. Easily access actionable insights to improve targeting, optimize timing, and understand what drives results.
Business Intelligence for Growth
From email open rates to revenue attribution, Contlo helps you interpret your data in meaningful ways—making it easier to refine strategies and scale faster.
AI-Driven Customer Support
Conversational AI for Multichannel Support
Contlo’s platform includes autonomous AI agents capable of handling customer queries across SMS, WhatsApp, Email, Instagram DMs, and even voice calls. These agents reduce the workload on support teams while improving response time and satisfaction.
Ticketing and Human Collaboration
While AI handles routine queries, more complex tickets can be routed to human agents through Contlo’s unified dashboard. This ensures smooth collaboration between AI and your support team.
Designed for Scale and Integration
Seamless Tech Stack Integration
Contlo integrates with over 200 tools out of the box, making it easy to plug into your existing systems. Whether it’s your ecommerce platform, CRM, or payment gateway, Contlo keeps data flowing across your operations.
Centralized Dashboard for All Marketing Functions
From segmentation and campaign design to analytics and customer conversations, everything is managed from a single interface. This eliminates the need for switching between tools and helps teams move faster.