Pragma

About Pragma

A Knowledge Assistant That Works Where You Do

Pragma is an AI-powered knowledge assistant that integrates with your existing tools to provide quick, reliable answers to your team’s questions. Whether you're working in Slack or exploring CRM data, Pragma connects your internal knowledge in real-time.

Trainable and Customizable for Your Organization

With the ability to ingest and learn from your company’s data—docs, wikis, emails, and websites—Pragma becomes smarter over time. Team feedback helps refine responses, ensuring the AI stays accurate and aligned with your evolving needs.

How Pragma Enhances Productivity

Slack Integration for Real-Time Support

Pragma’s Slack bot enables teams to access critical knowledge instantly, right within their existing workflows. Ask a question, and get an answer without leaving the conversation—no more switching tabs or digging through documents.

Cross-Platform Capabilities

Trigger actions across multiple platforms using a single prompt. Whether summarizing notes, drafting emails, or pulling CRM data, Pragma acts as a bridge between your apps, boosting cross-functional efficiency.

Built for Sales, Support, and Operations

Empower Sales Teams with Instant CRM Insights

Pragma’s CRM assistant helps reps prepare for meetings, recall email threads, and understand customer history in seconds. Load competitor websites for insights or pull product information from internal documents—everything is at their fingertips.

Automate Support With Embedded Chatbots

Train a support chatbot using your own data and deploy it on your website. Pragma’s AI ensures consistent, up-to-date responses to customer inquiries, helping reduce ticket volume and response times.

Content Creation Powered by Company Knowledge

Whether it’s a sales email, help article, or internal note, Pragma leverages your organizational knowledge to generate relevant content. Stay aligned with brand voice and current messaging at scale.

Key Features

Privacy-First Customization

Pragma puts control in your hands with flexible privacy settings. Choose where and how data is stored to meet your compliance needs.

Continuous Learning Through Feedback

When a user rates a response as unhelpful, Pragma flags it and updates your knowledge base accordingly. This improves both accuracy and coverage over time.

Snippet Tools for Reuse and Speed

Create and insert custom snippets of text into conversations, emails, or notes. This makes personalization scalable and consistent across teams.

Why Teams Choose Pragma

Reduces Time Spent Searching for Information

By centralizing access to knowledge across platforms, Pragma cuts down the time employees spend looking for answers.

Scales Sales Enablement and Support

Pragma allows companies to train AI agents that act as always-on assistants for sales and customer success, keeping frontline teams informed and responsive.

Easy Implementation and High Flexibility

With little to no setup needed, teams can start benefiting from Pragma immediately. The assistant evolves with your needs, adapting to new tools and workflows.