Frame AI

About Frame AI

Unlock Insights Hidden in Conversations

Frame AI helps enterprises harness the untapped potential of unstructured customer communication. From support calls and emails to surveys and chat logs, Frame AI’s platform turns text-based data into meaningful insights that drive faster decisions and better outcomes.

AI That Listens and Predicts

Using natural language processing, machine learning, and generative AI, Frame AI continuously monitors customer interactions across platforms. It surfaces key trends, identifies risks and opportunities, and delivers proactive alerts so businesses can respond in real time.

How Frame AI Works

Unify Customer Data Sources

Frame AI integrates directly with your communication channels, extracting meaning from support tickets, call transcripts, chat logs, and more. By analyzing these interactions as they happen, Frame AI reveals the Moments that Matter (MtM) across your customer journey.

Enrich with Predictive Intelligence

The system doesn't just observe—it understands. Frame AI enriches raw data with context, detects trends, predicts outcomes, and updates customer profiles. The result is deeper insight with less manual effort.

Automate Workflows with AI

Frame AI connects with your existing CRM, CX, and internal systems to trigger workflows in real time. From routing high-risk cases to surfacing sales opportunities, the platform enables teams to act quickly on what matters most.

Maintain Data Security and Compliance

Designed with privacy and compliance in mind, Frame AI centralizes your data investment without compromising on security or regulation requirements.

Enterprise-Ready AI for Every Team

Customer Experience

Detect satisfaction issues, delays, and intent. Empower support teams with real-time sentiment and effort tracking to resolve issues faster.

Product & Engineering

Monitor product feedback at scale. Identify recurring pain points or feature requests and prioritize roadmap decisions accordingly.

Marketing & Sales

Surface buyer signals from unstructured pre-sale conversations. Optimize messaging based on what customers are really saying.

Compliance & Risk

Track sensitive topics and potential compliance risks as they emerge. Automate documentation and audit-ready reporting.

Real Results Across Industries

Faster Response Times

Frame AI enables support teams to detect and resolve issues faster by surfacing priority insights as conversations happen.

Improved Customer Satisfaction

Organizations use Frame AI to identify service gaps and exceed expectations by staying ahead of the customer’s needs.

Operational Efficiency

By highlighting patterns and streamlining decisions, Frame AI helps reduce unnecessary costs and improve resource allocation.

Strategic Alignment

Executives use Frame AI to align teams across departments with a shared view of customer needs and performance trends.

Built to Enhance, Not Replace

Integrates with What You Already Use

Frame AI works with your existing tech stack. Whether you're using HubSpot, Salesforce, or custom systems, Frame AI activates customer data without requiring major workflow changes.

Real-Time Reporting and Alerts

Track key metrics and receive alerts on shifting trends, emerging issues, and team performance. Create scheduled reports or export insights into business intelligence tools.

Partner with AI Experts

The Frame AI team offers dedicated support to help you tailor the platform to your organization’s needs—from onboarding to optimization.

Why Businesses Choose Frame AI

• Streaming AI for real-time insights
• NLP & ML models trained for customer data
• Enterprise-grade security and compliance
• Seamless integrations into CRMs and support tools
• Actionable intelligence for CX, risk, and growth
• Tailored deployments with expert support