Echowin
AI Voice Agents for Phone, Chat, and Discord
Yobi
Streamline business operations with Yobi, your AI-powered teammate that handles customer service, call management, scheduling, and more. Personalize voices, integrate with your tools, and boost productivity effortlessly.
About Yobi
A Smarter Way to Manage Business Communication
Yobi helps businesses streamline messaging by integrating all customer communication into a single platform. From texts to social media messages, your team and AI teammate can respond quickly and clearly, maintaining continuity and improving response times.
Built for Collaboration, Not Replacement
Instead of automating blindly, Yobi augments your current team. By learning from your best performers, your AI teammate adapts to your workflows, follows your brand tone, and collaborates with staff to enhance performance—not compete with it.
How Yobi Works
Trainable AI That Learns Your Business
Yobi simplifies AI training. Upload documents, workflows, and common customer interactions. The platform turns this knowledge into an intelligent assistant ready to manage tasks, answer questions, and follow your internal procedures accurately.
Flexible Interaction Modes: Copilot and Autopilot
Yobi offers control modes that match your comfort level. Use Copilot mode to stay in charge with AI guidance, or switch to Autopilot and let your AI handle customer interactions independently using its understanding of prior conversations.
Key Features of Yobi
Live Transcription and After-Call Summaries
Real-time transcription allows you to see conversations as they happen. This makes it easier to jump in when needed or review key moments later. Summaries offer helpful recaps to guide performance improvements and staff training.
Sentiment Analysis for Smarter Service
Yobi detects emotional tone during conversations, helping you respond more empathetically. It identifies patterns in customer sentiment to improve feedback response, customer loyalty, and your overall service quality.
Personalization and Customization
Voices That Match Your Brand
Yobi lets you customize your AI teammate’s voice so it sounds natural and aligned with your company’s tone. Choose from voice options or clone your own to create a consistent experience across every customer touchpoint.
Support for Multiple Languages
Through real-time translation, Yobi bridges language barriers, making your business more accessible to diverse audiences. This feature ensures clear and respectful communication, no matter the language or dialect.
Business Integration and Scalability
Seamless Platform Integration
Yobi connects with your existing tools—like CRMs, email, and social media platforms—to manage communication from one place. This makes scheduling, messaging, and customer updates efficient and less prone to error.
Designed for Any Industry
Whether it’s healthcare, education, or e-commerce, Yobi tailors AI teammates to industry-specific needs. Dental practices use it for HIPAA-compliant reception duties, while educational institutions rely on it for streamlined student engagement.