Typewise
Typewise boosts customer service and sales with AI-assisted replies, smart automation, and personalized communication. Improve CSAT, reduce handling time, and scale effortlessly.
About Typewise
Purpose-Built for Customer-Facing Teams
Typewise is designed to help customer service and sales teams deliver faster, more accurate, and consistent communication. It functions as an AI communication assistant that automates responses, aligns messaging with your brand tone, and improves the overall quality of interactions.
Trusted by Global Brands
Companies across logistics, e-commerce, and travel use Typewise to streamline customer support and drive efficiency. Its reliable performance, enterprise-grade deployment, and multilingual support make it a preferred solution for businesses looking to scale high-quality service.
How Typewise Works
AI-Assisted Messaging Engine
Typewise automatically drafts replies using customer context and internal knowledge bases. It can integrate with CRMs and existing systems to provide up-to-date, accurate information in every message—reducing the burden on support agents while improving customer satisfaction.
Real-Time Communication Support
Agents benefit from features like predictive typing, grammar correction, real-time translation, and message optimization. These tools help reduce response time and ensure professional, error-free communication every time.
Boosting Productivity and ROI
Faster Handling, Better Results
By assisting with message drafting and automating repetitive tasks, Typewise can cut response time in half. Many clients report 25%+ gains in efficiency and substantial savings in labor hours each month.
Learn From Your Best Agents
Typewise can be trained using real interactions from your top-performing agents. This allows it to replicate high-quality service at scale, helping every team member communicate like a pro.
Custom AI for Personalized Service
Tone-Perfect Responses for Every Brand
With Typewise’s sub-model feature, businesses can maintain consistent voice and messaging across different teams, brands, and customer segments. The assistant adapts to tone guidelines and even supports multilingual interactions.
Up-to-Date Knowledge Integration
Typewise connects to your internal data sources—like help centers or documentation—to generate responses that are always relevant. This minimizes agent research time and maximizes first-time resolution rates.
Easy to Deploy, Secure by Design
Enterprise-Ready from Day One
Deployment takes just 1–2 days, with no heavy IT setup required. Typewise integrates easily into your workflows and supports leading CRM platforms.
Privacy and Compliance
Typewise is GDPR compliant, ISO certified, and designed with full data privacy in mind. Companies can confidently deploy it knowing their customer data is secure.
