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About Whautomate
Transform Customer Engagement Across Channels
Whautomate is designed to revolutionize how businesses connect with customers on their preferred platforms. By centralizing conversations from WhatsApp, Instagram, Messenger, Telegram, and live chat, Whautomate simplifies customer engagement and improves response efficiency.
A Unified Automation Platform for Business Growth
Businesses can easily automate messages, schedule appointments, manage customer inquiries, and launch targeted marketing campaigns, all through a single platform. Whautomate empowers companies to create personalized customer journeys that drive higher retention and conversion rates.
How Whautomate Works
Centralized Omnichannel Team Inbox
Whautomate's centralized inbox allows businesses to manage all customer interactions from multiple channels in one place. Features like unlimited agents, conversation assignment, tagging, and internal notes ensure streamlined communication across teams.
AI-Powered Chatbots and Custom Automation
With a built-in GPT-powered chatbot that understands business-specific data, Whautomate provides intelligent responses, automates workflows, and ensures smooth transitions between AI and human agents when necessary.
Key Features of Whautomate
WhatsApp and E-Commerce Integration
Whautomate allows businesses to sell products directly through WhatsApp, integrating seamlessly with Shopify and WooCommerce. Businesses can handle inquiries, process payments, manage orders, and send promotional updates all from one interface.
Appointment and Class Booking Automation
Businesses can automate booking processes for appointments, classes, and events. Integrated reminders, cancellations, and a dedicated booking portal help reduce no-shows and improve customer experience.
Solutions Offered by Whautomate
Tailored Solutions for Every Industry
Whautomate provides custom solutions for industries including salons, education, fitness studios, e-commerce, healthcare, and NGOs. Each solution is designed to enhance communication, automate key tasks, and grow customer relationships.
Marketing Campaign Management and Segmentation
Businesses can create highly targeted marketing campaigns based on customer segmentation, ensuring that promotions reach the right audience at the right time, boosting engagement and driving sales.
Advanced Tools for Business Efficiency
Invoicing, Payments, and Subscription Management
Whautomate supports invoicing and payment collection through WhatsApp, email, and SMS. Subscription management features allow businesses to offer recurring plans effortlessly, enhancing customer convenience and retention.
Inventory and Form Management
Businesses can monitor stock levels with real-time inventory management and collect customer feedback or information through custom forms, helping maintain operational efficiency.
Integrations and Extensibility
Broad Integration Options
Whautomate integrates with popular tools such as Stripe, Razorpay, Shopify, WooCommerce, QuickBooks (coming soon), and Xero (coming soon). It also connects with automation platforms like Zapier, Pabbly Connect, and Pipedream to expand business capabilities further.
REST API for Custom Development
For businesses requiring specialized setups, Whautomate offers a REST API, enabling developers to build custom workflows and integrations tailored to their unique needs.