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NativeChat
NativeChat by Progress is being retired by August 2025. Learn about its current support phase and explore the future of AI-powered chatbot solutions with Sitefinity.
About NativeChat
Conversational Platform for Enterprise Applications
NativeChat was a chatbot development platform built by Progress to help businesses deploy conversational interfaces. Designed for customer support, appointment scheduling, and lead generation, it integrated seamlessly into enterprise systems, providing structured, human-like interactions.
Designed for Integration and Automation
One of NativeChat's strengths was its ability to connect with enterprise data and workflows. It allowed businesses to automate tasks such as booking services, answering FAQs, or gathering user information through conversational forms.
NativeChat in Sunset Phase
Sunset Announcement and Support Timeline
Progress announced that NativeChat is entering its Sunset phase, with complete retirement scheduled for August 31, 2025. Until then, existing customers will receive full support, including system updates and availability management.
Impact on Existing Users
Current NativeChat users are encouraged to continue using the platform as usual during the Sunset phase. Progress assures full service continuity and support to fulfill contract obligations.
Transition to Next-Generation Chatbot Solutions
From NativeChat to Sitefinity AI Chatbots
Progress is now focused on integrating AI-powered chatbot capabilities directly into its Sitefinity CMS. This shift enables a deeper connection between conversational UI, content delivery, and personalization tools already in use.
Leveraging LLMs and RAG Technology
The new generation of chatbots will be built on advanced technologies such as large language models (LLMs) and retrieval-augmented generation (RAG). These tools offer more natural conversations, improved data retrieval, and intelligent responses that align with modern content strategies.
Opportunities for Collaboration
Contributing to Future Chatbot Development
Progress is actively seeking input from users and developers who want to help shape the next iteration of their chatbot solution. Early collaborators may have the opportunity to influence product features and integrations.
How to Get Involved
Anyone interested in exploring or contributing to the development of the upcoming Sitefinity chatbot can reach out via the contact form provided on the NativeChat sunset notice page.