Front
Front: AI Customer Service & Shared Inbox Platform
Missive is a team inbox and email collaboration platform that helps businesses manage emails, assign tasks, and communicate internally—without leaving the inbox.
Missive transforms email into a collaborative workspace. Designed for teams that live in their inboxes, Missive enables seamless communication, task management, and internal discussions—all within email threads—so nothing falls through the cracks.
With shared inboxes, internal notes, and assignable tasks, Missive ensures everyone knows what’s going on and who’s responsible. From customer service to client communication, it's a centralized solution that improves workflow without disrupting existing habits.
Missive allows team members to chat within emails, draft messages together, and tag colleagues with @mentions. It eliminates the need for switching between tools and improves context by keeping conversations where they belong.
Turn emails into actionable tasks, assign them to team members, and track progress—all within the same platform. Stay on top of your team’s workload with due dates, priorities, and custom views.
Create shared inboxes for departments like support, sales, or accounting. Pair them with dedicated team spaces to manage conversations, documents, and tasks efficiently.
Assign internal statuses so teammates can stay informed without interfering. Missive supports various permission levels to suit different team structures and workflows.
Missive connects with 25+ tools like Slack, Trello, HubSpot, and Salesforce. Automate repetitive actions with custom rules, templates, and canned responses for a smoother experience.
Missive ensures no message is missed and every customer gets a timely, informed reply. Teams can divide responsibilities, resolve tickets faster, and escalate internally when needed.
With internal threads and comment features, Missive acts as both your inbox and virtual meeting room. Discuss deals, review outreach, or manage projects without hopping between apps.
Consolidate Gmail, Outlook, iCloud, SMS, WhatsApp, Messenger, and more into one view. Missive also offers snooze, send later, and undo send options to fine-tune communication.
Track performance metrics, optimize team capacity, and make informed decisions with built-in analytics. Balance workloads by redistributing tasks based on visibility into team activity.