Dust

About Dust

What Is Dust?

Dust is an enterprise-ready AI platform that enables teams to build and deploy powerful AI agents tailored to their internal workflows. Whether for marketing, engineering, customer support, or data analytics, Dust empowers your organization to automate tasks, access information faster, and collaborate more effectively.

AI-Powered Workflow Automation

With Dust, teams can create intelligent agents in minutes—no coding or consultants required. These agents can read from your company's knowledge base, access systems like Slack, Notion, and GitHub, and interact with employees in real-time, streamlining operations across departments.

Key Features of the Dust Platform

Rapid AI Agent Deployment

Dust enables you to build fully functional, role-specific AI agents quickly. Agents can generate SQL queries, summarize tickets, analyze customer feedback, or create marketing content—all without switching apps or writing code.

Seamless Data Integration

The platform connects with your data across tools like Google Drive, Confluence, CRM systems, and internal documentation. AI agents use this unified knowledge to offer contextual, relevant assistance at every step.

Model Agnostic and Future-Proof

Dust isn’t tied to a single large language model (LLM). It supports the best available models, ensuring flexibility, performance, and compatibility with emerging AI technologies.

Use Cases by Team

Sales & Revenue Operations

• Extract CRM insights and email summaries
• Generate custom reports and flag at-risk deals
• Automate real-time data access and pitch improvement

Customer Support

• Provide instant answers from documentation
• Auto-generate FAQs from support tickets
• Reduce response time with context-rich replies

Product & Marketing

• Write and translate content that matches your brand voice
• Analyze market feedback and competitor insights
• Automate launch messaging and feature documentation

Engineering & Data

• Auto-generate and refine SQL queries
• Create documentation from code
• Review pull requests based on internal standards
• Build internal tools without dev bottlenecks

Platform Capabilities

Agent Collaboration

Dust allows orchestration of multiple specialized AI agents that work together or alongside humans to complete tasks efficiently.

Data Privacy and Security

Dust is SOC2 Type II certified and HIPAA/GDPR compliant. It offers fine-grained access controls, so sensitive data stays secure and compartmentalized.

Analytics and Insights

Track how AI agents are being used, identify process bottlenecks, and measure time savings and productivity gains from AI implementation.

Why Choose Dust?

For Teams of All Sizes

Whether you’re a startup or enterprise, Dust scales with your needs. From automating support tickets to empowering non-technical staff with data access, Dust transforms how teams work.

No-Code Customization

With a few clicks, teams can customize their agents’ capabilities, connect knowledge sources, and deploy solutions that previously required significant engineering effort.

Built for Business Impact

Dust goes beyond chatbots—it builds a knowledge-aware infrastructure to solve real business problems. Companies like Doctolib, Qonto, and Alan already trust Dust to save thousands of hours annually.