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How to create a simple WhatsApp flow in Chatfuel

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How to Create a Simple WhatsApp Flow for Your Business with Chatfuel

Are you looking to create a simple WhatsApp flow for your business? Look no further than Chatfuel! With Chatfuel, you can create a custom chatbot that will respond to all incoming messages, saving you time and money. In this article, we'll show you how to set up a simple WhatsApp flow in just a few easy steps.

Step 1: Create a New Flow

To get started, go to Flows in your Chatfuel dashboard and add a new flow by clicking the plus sign. Then, add a WhatsApp flow and choose the entry point as bot link for now.

Step 2: Build Your Flow

Now it's time to start building your flow. We recommend starting with a simple flow that includes a welcome message and a few buttons. You can do this by clicking on ADD CONTENT and selecting Text Plus buttons.

For example, you could start with a simple greeting message such as «Hello! How can we help you today?» and include buttons for products, delivery, and making an order.

Step 3: Connect Your Flow to Entry Points

After you've added your content, it's time to connect your flow to your entry points. We recommend using both bot link and user-initiated chat as your entry points.

Your first entry point, user-initiated chat, will begin the conversation when any user messages your WhatsApp business account. To connect it, simply select it and connect it to your flow.

Your second entry point, bot link, will start the conversation when a user scans a QR code or opens a link directly in their browser or phone. To connect it, add the text for the message they will see when they first message your business, such as «Start,» and then copy the link or download the QR code to share with your customers.

Step 4: Activate Your Entry Points

After you've connected your entry points, make sure to activate them by clicking the toggle switch next to each one. This will ensure that your customers can start a conversation with your business through either entry point.

Step 5: Get More Help

If you need more help setting up your WhatsApp flow, check out Chatfuel's knowledge base for guides and tutorials. And if you still need assistance, don't hesitate to contact Chatfuel's support team for help with all your chatbot needs.

With these simple steps, you can easily create a WhatsApp flow for your business using Chatfuel. This will help you save time and money while providing faster response times to your customers. So why wait? Try Chatfuel today and see how it can transform your business.


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