Social Media

Hiver | The Bee School- E03 | Shared Inboxes | Google Workspace

Related AI


In this video

Streamline Email Management with Hiver: A Guide to Setting Up Shared Mailboxes

Introduction: Simplify Email Collaboration with Shared Inboxes

In today's fast-paced business world, efficient email management is crucial for seamless communication and collaboration. Shared inboxes offer a powerful solution for managing email accounts like support or By setting up shared inboxes, team members can access and collaborate on email communications directly from their Gmail accounts. In this guide, we will explore how to create and set up shared inboxes using Hiver, a leading email collaboration tool.

Step 1: Install Hiver Extension and Gain Admin Access

To begin creating shared inboxes, you will need the Hiver extension installed in your Gmail account. The Hiver extension provides the necessary functionalities to manage shared inboxes effectively. Additionally, ensure that you have admin access to your Hiver account, as it will be required to create and configure shared inboxes.

Step 2: Access the Hiver Admin Panel

Once the Hiver extension is installed, access the Hiver admin panel by clicking on the Hiver icon located in the top right corner of your Gmail interface. This will open a dropdown menu with various options.

Step 3: Create a New Shared Inbox

In the Hiver admin panel, locate the «Shared Inboxes» section and click on it. This will take you to the shared inboxes management page. To create a new shared inbox, click on the «Create New Shared Inbox» button.

Step 4: Configure the Shared Inbox

When prompted, enter the email address for the shared inbox you wish to create. Choose a name that accurately represents the purpose or function of the shared inbox. This will help users easily identify and access the shared inbox.

Step 5: Add Users to the Shared Inbox

Next, select the users you want to add to the shared inbox from the available options. This will determine who has access to the shared inbox and can collaborate on email communications within it. Once you have selected the users, click on the «Proceed» button to proceed with the setup.

Step 6: Choose the Authentication Method

In this step, you need to choose the authentication method that aligns with the type of shared inbox email address you entered earlier. For individual Gmail accounts, select the «Sign in with Google» option to grant access. For Google Groups or aliases, choose the «Verify Setup» option to complete the authentication process.

Step 7: Access the Shared Inbox

After completing the setup process, the shared inbox will be created and visible in the left panel of your Gmail account interface. Team members with access to the shared inbox can now easily manage and collaborate on email communications, streamlining workflow and improving productivity.

Conclusion: Streamline Email Collaboration with Hiver Shared Inboxes

Efficient email management and collaboration are vital for modern businesses. With Hiver's shared inboxes, you can simplify the process of managing and collaborating on email communications within your team. By following the steps outlined in this guide, you can easily set up shared inboxes in Hiver, empowering your team to work together seamlessly and stay organized.



We Use Cookies to Enhance Your Experience

Our website uses cookies to provide you with a personalized experience and to improve our website. By clicking 'Accept', you consent to our use of cookies. To learn more about how we use cookies and your options, please see our Cookie Policy page.