Puzzle Labs

About Puzzle Labs

Smarter Documentation for Modern Teams

Puzzle Labs is a developer-focused platform that transforms your product documentation into an interactive, searchable knowledge base powered by AI. It helps teams create, manage, and deliver structured content that users can actually navigate and understand—without writing complex queries or reading through pages of static text.

Built for Technical Products

Ideal for SaaS platforms, APIs, and developer tools, Puzzle Labs improves how users interact with technical content. It simplifies access to information and reduces support requests by making documentation more intuitive and dynamic.

How Puzzle Labs Works

Turn Docs into Structured Knowledge

Puzzle Labs connects to your existing documentation and breaks it into modular, reusable knowledge units. These units form a graph of relationships that allow for contextual exploration, helping users understand not just what something is—but how it connects to everything else.

AI-Powered Discovery

Using natural language processing, users can ask questions in everyday language. Puzzle Labs returns the most relevant results from your structured documentation graph, helping users find answers faster and more accurately than standard search.

Designed for Easy Integration

Low-Code Setup

You don’t need to rebuild your docs site to use Puzzle Labs. Embed the intelligent knowledge base directly into your product or support portal using a few lines of code. It's low-code and easy to implement without disrupting existing workflows.

Works with Your Stack

Puzzle Labs is built to be flexible, integrating with the documentation platforms and tools you already use—like Markdown files, static site generators, and popular CMS systems.

Collaboration and Content Control

Maintain Content Consistency

Structure and tag content with reusable knowledge blocks that make updating and scaling documentation more efficient. With Puzzle Labs, you only have to update in one place to ensure consistency across all instances.

Control User Access and Analytics

Set permissions for internal or external visibility, and gain insights into how your documentation is being used. Learn which topics are accessed most, which searches fail, and where users need better support.

Use Cases for Puzzle Labs

Developer-Facing Products

Turn complex API docs into user-friendly guides that developers can query like a chatbot.

Internal Knowledge Management

Empower support, sales, and engineering teams to access accurate, consistent information with intelligent internal documentation.

Customer Support Portals

Reduce ticket volume by helping customers find answers through natural language queries and intelligent search paths embedded directly into your help center.