Levity
Levity automates freight operations by extracting data from emails and calls, integrating with your TMS, and streamlining quoting, order entry, and tracking—freeing up teams to focus on customer relationships.
Related Posts
About Levity
AI-Powered Workflow Automation for Logistics
Levity is built to streamline freight operations by automating repetitive email and phone tasks. With direct integration into transportation management systems (TMS), Levity extracts key data from inbound messages and phone calls, reducing manual entry, improving visibility, and helping logistics teams book more freight with less effort.
Trusted by High-Growth Logistics Companies
Fast-scaling freight companies use Levity to power smarter operations. Whether it’s automating responses to quote requests or managing customer communications, Levity enables teams to move faster while maintaining accuracy and visibility.
Automating Email Workflows
From Email to Order—Automatically
Levity connects to your inbox and intelligently pulls load details, customer requests, and pricing data from incoming messages. These are synced directly with your TMS, eliminating the need for manual order entry.
Total Visibility Into Freight Emails
Levity transforms inboxes from opaque to organized. With full tracking and categorization of requests, no message goes unnoticed. Gain confidence that all quoting, tracking, and documentation workflows are running efficiently.
AI for Phone Operations
Meet PhoneAI: Voice-Based Workflow Automation
Levity’s PhoneAI handles common logistics calls such as outbound check-ins, quote follow-ups, and payment status requests. It understands natural conversation and routes key data directly into your systems.
Consistent, Scalable Communication
PhoneAI ensures customer conversations are timely and reliable, without needing to scale your team. Automate call-based updates while maintaining a humanlike touch.
Key Use Cases for Logistics Teams
Freight Quoting at Speed
Levity identifies spot quote requests from emails and instantly extracts relevant load details. The platform can respond automatically with pricing or escalate to reps—10x faster than manual processes.
Track & Trace Simplified
Auto-classify and respond to delivery status inquiries using predefined logic and AI understanding, ensuring shippers and carriers stay informed.
Document Collection & Processing
Levity handles documents such as PODs, BOLs, and rate confirmations directly from email. It extracts, stores, and triggers next steps automatically.
Insightful Email Analytics
Levity’s Control Tower provides powerful metrics across your inbox:
- Quoting funnel performance
- Win/loss ratio of quotes
- Request type breakdowns
- Customer sentiment analysis
Business Impact
Scale Without Growing Headcount
Levity helps operations teams increase freight volume without hiring more staff. It fills the gaps where previous automation fell short—turning email and phone tasks into scalable, efficient flows.
Save Time, Close More Deals
Whether saving a few minutes on each load or automating hundreds of daily quotes, the time savings compound. Levity turns time into revenue by enabling your team to handle more freight with less friction.