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Ivy

Transform engagement with Ivy.ai’s AI-powered chatbot platform. Reduce call volume, automate support, and deliver multilingual, personalized service across channels—trusted by 900+ institutions.

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About Ivy.ai

What Is Ivy.ai?

Ivy.ai is a powerful generative AI chatbot platform designed to automate and enhance communication for institutions in higher education, healthcare, government, and other public-facing sectors. Its flagship technology, IvyQuantum™, delivers accurate, real-time responses by learning directly from your organization’s content, reducing support workloads while improving customer experience.

Who Uses Ivy.ai?

More than 900 organizations—including universities, municipal governments, and hospitals—trust Ivy.ai to manage high-volume inquiries, boost service accessibility, and modernize digital engagement. Notable users include NYU, Penn State, San Diego State University, and Georgia state agencies.

How Ivy.ai Works

AI Chatbot Trained on Your Content

IvyQuantum™ is the first generative chatbot trained exclusively on your organization’s existing content. From websites and knowledge bases to internal portals, Ivy’s AI scans your information to provide up-to-date, accurate answers to user questions across all communication channels.

Smart AI Crawler

With Ivy’s AI Web Crawler, you can automatically ingest and update chatbot knowledge from your public or private digital properties. Once set up, there's no need for manual content duplication or syncing—your chatbot stays current with every update.

Key Features of Ivy.ai

No-Code Chatbot Builder

Ivy’s intuitive flow builder allows teams to customize chatbot behavior and conversation logic without writing a single line of code.

Multilingual Support

Thanks to Google Translate integration, Ivy supports over 100 languages, ensuring accessibility for diverse communities.

Omnichannel Communication

Reach your users wherever they are—via SMS, email, voice (including Alexa), IVR, and web chat. Ivy ensures seamless interactions across all platforms.

Personalized Experiences

With third-party integrations, IvyQuantum can access personal records (like student or patient data) to deliver personalized responses, schedules, and reminders—without compromising privacy.

Real-Time Summaries and Analytics

Track usage trends, measure performance, and generate insights into user behavior with Ivy’s built-in analytics suite.

Proven Results

Operational Impact

Organizations using Ivy.ai report significant reductions in email, phone, and live chat volumes. For example:

  • 50% drop in call and agent volume
  • $500K+ saved annually
  • 300% increase in user satisfaction

Seamless Implementation

Ivy.ai’s rapid onboarding ensures fast deployment with minimal IT overhead. Just provide your website or knowledge base, and the platform handles the rest.

Use Cases

Higher Education

Answer student inquiries about enrollment, financial aid, housing, and campus life instantly—on-demand and in multiple languages.

Healthcare

Provide appointment scheduling, symptom screening, insurance support, and policy guidance—all without human intervention.

Government

Make public services more accessible with a chatbot that can guide citizens through permits, forms, taxes, and more.

Why Choose Ivy.ai?

  • Trusted by 900+ institutions
  • Generative AI powered by your verified content
  • Multilingual, accessible, and omnichannel
  • Supports personalization through third-party integrations
  • GDPR- and ADA-compliant

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