SuperOps.ai

About SuperOps.ai

Built for Modern MSPs and IT Teams

SuperOps.ai is a comprehensive, AI-powered IT management platform that combines PSA (Professional Services Automation) and RMM (Remote Monitoring and Management) tools in one sleek, easy-to-use system. Whether you're managing endpoints, resolving tickets, or scaling operations, SuperOps gives you the tools to work smarter, not harder.

A Platform That Grows With You

From small managed service providers to enterprise IT teams, SuperOps.ai delivers performance, automation, and insight at every stage of your business. Designed with usability and efficiency in mind, it helps teams stay ahead with built-in intelligence, seamless integrations, and real-time performance monitoring.

How SuperOps.ai Works

Unified PSA and RMM Functionality

With SuperOps, IT teams and MSPs can manage projects, automate ticket resolution, handle assets, and enforce compliance from a single, cloud-based dashboard. This simplifies your toolset and reduces operational silos.

AI-Powered Automation

SuperOps leverages AI to enhance ticket triage, resolve issues faster, and provide predictive insights into system health. Runbooks and intelligent alerting further empower teams to automate repetitive tasks and standard operating procedures.

Endpoint Security and Monitoring

Protect client endpoints and ensure proactive maintenance through network monitoring, patch management, and policy enforcement—all within a secure, compliant environment.

Key Features

Service Desk

Handle tickets efficiently with AI-enhanced workflows and automation to ensure fast resolutions and improved client satisfaction.

Asset & Patch Management

Track, manage, and update hardware and software with precision. Keep endpoints secure and compliant with minimal manual input.

Project Management

Plan and execute IT projects with visibility into timelines, workloads, and milestones.

Intelligent Alerting

Receive contextual alerts and reduce noise by focusing only on what’s important.

Mobile App

Manage tasks and support users from anywhere. The SuperOps mobile app ensures business continuity on the go.

Why MSPs Choose SuperOps

Proven Impact

• 3,5x higher profitability
• 2x faster critical ticket resolution
• 30% increase in billable hours
• 300% boost in operational efficiency

Easy Onboarding and Transparent Pricing

With simple pricing and robust API support for easy migration, SuperOps makes switching platforms seamless.

Ecosystem and Integrations

Connect to essential tools like QuickBooks, Xero, Splashtop, Pax8, TeamViewer, Webroot, and more through a growing marketplace.

Who It’s For

• Managed Service Providers (MSPs) seeking end-to-end service and client management
• IT Teams within growing organizations looking to modernize infrastructure
• Consultants and Tech Leads managing multiple clients and projects
• Support and Ops Managers who need real-time visibility and automation

Resources to Support Your Growth

Access playbooks, podcasts, community events, and a comprehensive help center. SuperOps also offers templates and checklists to help teams optimize their operations from day one.

Join the SuperOps Community

SuperOps isn’t just software—it’s a movement of MSPs and IT pros sharing insights and building better solutions together. Attend events like SuperSummit Manchester, tune into the SuperPod, and stay up to date through blog content and webinars.