Sanas

About Sanas

Enhancing Communication, Not Replacing It

Sanas is a speech technology platform that transforms communication in real time. By translating accents while preserving natural tone and emotion, Sanas makes every conversation easier to understand—no matter where the speaker is from. Its advanced noise cancellation ensures crystal-clear calls, even in the most challenging environments.

Trusted Globally

Sanas operates in over 200 territories and serves enterprise clients and contact centers worldwide. Whether it's offshore customer support or multinational collaboration, Sanas enables smooth communication across linguistic and cultural differences.

How Sanas Works

Real-Time Accent Translation

Sanas' core technology alters a speaker’s accent in real-time without changing their unique voice. This means customers hear clear, understandable speech while agents maintain their authenticity—building trust and reducing miscommunication.

Advanced Noise Cancellation

Beyond accent modulation, Sanas includes built-in noise suppression. It filters out background disturbances to keep the focus on the speaker's voice, ensuring consistent audio quality across all calls and environments.

Solutions for Contact Centers

Empowering Global Agents

Sanas enables businesses to hire the best talent without worrying about accent-based bias or comprehension issues. Agents from any region can serve global customers with clarity and confidence, improving customer satisfaction and team morale.

Boosting Call Metrics

Contact centers using Sanas report improvements in Average Handling Time (AHT), First Call Resolution (FCR), and CSAT scores. By reducing the need for repetition and clarification, agents can focus on delivering efficient and empathetic support.

Solutions for Enterprises

Breaking Down Communication Barriers

Global teams often face communication hurdles due to diverse accents and noisy environments. Sanas helps multinational teams collaborate more effectively by delivering speech that’s easier to understand, no matter the background or region.

Enabling Remote Talent

Sanas helps enterprises expand into emerging markets by giving talent in these regions the tools they need to be understood. This fosters inclusivity while maintaining professional communication standards across the company.

Real Impact from Real People

Agent Confidence and Well-Being

Sanas has a 97% adoption rate among agents using the platform. By removing barriers to understanding, it reduces stress and fosters more positive interactions between teams and clients.

Business Growth Through Better Communication

Sanas not only improves the customer experience but also drives cost efficiencies. Reduced call escalations, shorter handling times, and better agent performance contribute to overall business success.

Features of Sanas

Natural Accent Modulation

Transform accents in real-time while preserving the speaker’s natural emotion and identity.

Seamless Integration

Sanas can be deployed across voice platforms and contact center software, making it easy to adopt in existing workflows.

Secure and Scalable

Built with privacy and security in mind, Sanas meets enterprise-grade compliance standards and supports large-scale operations globally.