BrandBastion

About BrandBastion

Smarter Social Media Management with AI

BrandBastion is an all-in-one AI platform built to help brands manage, monitor, and respond to social media engagement at scale. With features like automated moderation, sentiment analysis, and a unified inbox, BrandBastion transforms how businesses connect with audiences across major platforms.

Trusted by Leading Brands

From top universities to eCommerce and lifestyle brands, BrandBastion supports organizations worldwide in enhancing their social presence, improving support, and protecting brand reputation.

Key Features of BrandBastion

Sentiment Analysis in 109 Languages

BrandBastion uses AI to analyze comments and messages across your social channels, helping you understand how your audience feels about your content, ads, or campaigns. Get instant insights to inform your content strategy and respond to audience needs more effectively.

Smart Social Inbox

Consolidate all your social media conversations into one organized view. Respond faster with AI-generated replies tailored to your brand voice, find engagement opportunities, and never miss a message with real-time inbox visibility.

Automated Comment Moderation

Protect your brand by automatically hiding spam, offensive, inappropriate, or off-brand comments. BrandBastion's moderation system ensures your community stays safe and on-topic, while freeing your team from repetitive filtering tasks.

AI-Powered Publishing Tools

Plan, schedule, and publish content directly from BrandBastion. Use AI to generate post captions in your brand voice and align content planning with real-time sentiment insights. The platform even includes a holiday calendar with 250+ observance days to inspire creative campaigns.

Social Platform Coverage

BrandBastion supports moderation, inbox management, and engagement across all major social media networks, including:

• Facebook: Comments, ads, wall posts, messages, mentions
• Instagram: Comments, DMs, story replies, mentions
• X (Twitter): Comments, quotes, mentions
• TikTok: Organic and ad comments
• YouTube: Organic and ad comments
• LinkedIn: Organic and ad comments

Built for Community & Support Teams

Real-Time Monitoring

Quickly identify and respond to critical issues across your social media accounts. Whether it’s a customer complaint, crisis, or viral opportunity, BrandBastion ensures your team can act swiftly.

AI-Generated Reporting & KPIs

Track performance across your team and channels. Understand how fast responses are delivered, which agents are active, and how sentiment is shifting—all from an easy-to-use dashboard.

Designed for Collaboration

BrandBastion enables smooth team coordination with role-based permissions, internal notes, and clear visibility of who is handling what. It’s ideal for customer support teams, agencies, and global marketing departments.

Benefits for Your Brand

• Reduce time spent on repetitive moderation
• Understand what resonates with your audience
• Boost customer satisfaction with faster replies
• Improve content strategy with sentiment insights
• Centralize all social media engagement in one place

Get Started Easily

• Start with a 15-day free trial
• No credit card required
• Works seamlessly with your existing social media platforms
• Book a demo for enterprise plans and custom solutions