Kore.ai

About Kore.ai

A Unified Platform for Enterprise-Grade AI

Kore.ai is a comprehensive enterprise AI platform designed to help organizations deploy intelligent agents across workspaces, workflows, and customer service environments. With a powerful orchestration engine, prebuilt AI agents, and no-code tools, Kore.ai helps businesses quickly realize value from AI—securely and at scale.

Trusted by Leading Global Enterprises

From banking and healthcare to retail and telecom, Kore.ai supports organizations worldwide in building AI-powered experiences that drive efficiency, reduce costs, and enhance user satisfaction.

AI for Work

Empower Employees with Smart AI Agents

Kore.ai enables employees to get answers, run workflows, and take actions directly within their workspace. AI agents integrate seamlessly with enterprise systems to assist with daily tasks, freeing teams from manual bottlenecks.

Unified Search and Agent Orchestration

With enterprise search and universal agent orchestration, users can access relevant information and take immediate action—across channels, tools, and departments—all in one interface.

AI for Process

Automate Complex, Knowledge-Intensive Workflows

Kore.ai transforms operational workflows through intelligent automation. Businesses can scale expertise and streamline internal processes by building AI agents with drag-and-drop simplicity.

No-Code Development and Governance

Organizations can customize AI experiences with prebuilt templates and manage their entire AI ecosystem within a robust governance and security framework.

AI for Service

Reinvent Customer Support with Conversational AI

Kore.ai improves customer service with conversational AI agents that understand intent and automate up to 75% of customer interactions. Human-assisted handoffs ensure smooth transitions when live support is needed.

Prebuilt AI Agents for Industry Use Cases

With vertical-specific solutions like BankAssist, HealthAssist, and HR Assist, Kore.ai accelerates deployment for businesses looking to modernize service strategies with AI.

Kore.ai Agent Platform

Build and Orchestrate AI Agents at Scale

The Kore.ai Agent Platform is the backbone of the enterprise AI strategy. It supports agent networks that span departments, use cases, and AI models—offering everything from deterministic workflows to autonomous decision-making.

Agentic Continuum and Intelligent Networks

Kore.ai helps businesses evolve from rule-based automations to fully autonomous AI agent networks, unlocking more value with each level of adoption.

Developer and Integration Friendly

API Access and Prebuilt Integrations

The platform includes hundreds of enterprise integrations, allowing AI agents to connect with existing infrastructure, data systems, and third-party apps with ease.

Enterprise-Ready Tools for Dev and Ops

Kore.ai provides secure cloud deployment, data processing capabilities, and agent performance monitoring tools that meet the needs of IT and development teams.

Proven Outcomes and Innovation

Tangible Business Results

Kore.ai customers have reported:

• 95% intent recognition accuracy
• 75% of interactions fully automated
• $97M in annual cost savings across support and operations

Recognized by Industry Analysts

Kore.ai is featured as an emerging leader in Gartner’s Enterprise Generative AI Market Guide, underscoring its innovation and impact in enterprise AI deployment.