Reef.ai

Sobre Reef.ai

Predictive Customer Scoring Built for Revenue Outcomes

Reef.ai is a predictive analytics platform that transforms customer data into highly actionable insights. Unlike traditional health scores, which are often vague and outdated, Reef delivers outcome-based scoring tailored to specific business goals—like churn reduction, upsell targeting, and renewal forecasting.

Não apenas a saúde do cliente, mas também a receita do cliente

Reef.ai doesn’t settle for general customer health metrics. Instead, it provides deep, targeted intelligence that helps teams act decisively. With outcome-driven models, you can predict revenue-impacting behaviors and take action before opportunities are lost.

Outcome-Based Customer Scoring

Otimizado para o que mais importa

Every Reef scoring model is designed with business results in mind. Whether you're focused on minimizing churn, increasing cross-sell opportunities, or improving customer expansion, Reef's models align predictions with revenue goals.

Replace Gut Feel with Measurable Insights

Old-school health scores lack transparency and measurable value. Reef.ai replaces these with clear scoring systems tied directly to financial outcomes—allowing you to forecast customer actions and measure the real impact of interventions.

How Reef.ai Works

Centralize Your Customer Data

A Reef.ai ingere dados de clientes de toda a sua pilha — CRM, ferramentas de suporte, registros de uso de produtos e muito mais. A plataforma consolida tudo isso em uma única fonte de verdade para cada cliente.

Build Predictive Models

Com o aprendizado de máquina como base, a Reef cria modelos de pontuação personalizados que evoluem ao longo do tempo. Esses modelos levam em conta dados históricos, padrões comportamentais e sinais de mercado para fornecer insights prospectivos.

Entregue recomendações onde você trabalha

The platform integrates with the tools your teams already use, delivering AI recommendations directly into your workflows. Whether in a CRM or customer success platform, your team sees what action to take—when and why.

AI-Driven Revenue Intelligence

Churn and Downgrade Prediction

Receba alertas antecipados sobre contas em risco. A Reef.ai identifica sinais de rotatividade bem antes que se tornem um problema, ajudando sua equipe a tomar medidas proativas para reter clientes.

Segmentação de vendas cruzadas e upsell

Uncover expansion opportunities by analyzing customer behavior and segment fit. With Reef’s predictive insights, your sales or success teams can prioritize accounts with high potential for new revenue.

Previsão de Renovação

Move beyond guesswork with accurate renewal likelihood scores. Know which accounts need attention and when to intervene to secure continued business.

Por que as equipes escolhem o Reef.ai

Impacto claro no ROI

Clientes que usam o Reef.ai relatam regularmente aumentos de sete dígitos na receita recorrente anual. Isso porque a plataforma se concentra em resultados financeiros, não em indicadores vagos.

Built for Scale

Whether you're managing hundreds or thousands of accounts, Reef.ai is designed to handle large volumes of data and deliver accurate, scalable insights.

Seamless Team Integration

As recomendações do Reef não ficam em um painel — elas ficam nas suas ferramentas. Do Salesforce ao Zendesk, a plataforma garante que sua equipe obtenha os insights certos na hora certa.