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AI Duh

AI Duh is a Chrome extension that automates guest communication on Hostaway. Generate high-quality, personalized responses in seconds using property data, guest info, and chat history.

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About AI Duh

Smarter Guest Communication for Hostaway Hosts

AI Duh is a Chrome extension built to help vacation rental hosts using Hostaway save time by automating guest responses. It combines high-quality AI models with property and reservation data to craft accurate, empathetic replies in seconds—reducing writing time by up to 98%.

Designed by Hosts, for Hosts

Created by Nomad Inc., AI Duh was built from firsthand experience in short-term rentals. It focuses on practical needs like handling check-in queries, troubleshooting issues, and giving local recommendations, all while maintaining a conversational tone.

How AI Duh Works

Combines Three Key Data Sources

AI Duh generates responses using:

  • Property-specific details (up to 800 words): covers amenities, rules, location tips, and troubleshooting steps.
  • Guest reservation data: includes name, check-in/out times, guest count, and payment.
  • Previous chat history: to maintain context and continuity in ongoing conversations.

This layered approach ensures each message is tailored and trustworthy.

Powered by Advanced AI Models

While in beta, AI Duh uses both OpenAI’s GPT-4o and GPT NeoX 20B. The models produce responses so fluent and natural that 88% of them are rated «good» or «great» and require no further edits before sending.

Features of AI Duh

Lightning-Fast Response Generation

The extension pre-fills the chat field with a high-quality message that hosts can send instantly or quickly tweak—saving hours each week.

Empathetic, Reassuring Tone

AI Duh is trained to respond with empathy, making guests feel heard and cared for while solving problems efficiently.

Consistent, Property-Specific Messaging

By embedding key rental details into each response, AI Duh maintains consistency and accuracy in how your property is represented to guests.

Practical Benefits for Hosts

Saves Time and Reduces Effort

Hosts no longer have to write responses from scratch or copy-paste from templates. AI Duh understands the context and does the heavy lifting, whether it's confirming a pet policy or troubleshooting the thermostat.

Reliable Performance, Even at Scale

With support for up to 300 queries per listing per month, the tool is ready for both individual hosts and property managers with multiple listings.

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