SuperOps.ai

About SuperOps.ai

Built for Modern MSPs and IT Teams

O SuperOps.ai é uma plataforma abrangente de gerenciamento de TI, alimentada por IA, que combina ferramentas de PSA (Automação de Serviços Profissionais) e RMM (Monitoramento e Gerenciamento Remoto) em um sistema elegante e fácil de usar. Seja gerenciando endpoints, resolvendo tickets ou escalonando operações, o SuperOps oferece as ferramentas para trabalhar de forma mais inteligente, e não com mais esforço.

A Platform That Grows With You

From small managed service providers to enterprise IT teams, SuperOps.ai delivers performance, automation, and insight at every stage of your business. Designed with usability and efficiency in mind, it helps teams stay ahead with built-in intelligence, seamless integrations, and real-time performance monitoring.

How SuperOps.ai Works

Unified PSA and RMM Functionality

With SuperOps, IT teams and MSPs can manage projects, automate ticket resolution, handle assets, and enforce compliance from a single, cloud-based dashboard. This simplifies your toolset and reduces operational silos.

Automação com tecnologia de IA

O SuperOps utiliza IA para aprimorar a triagem de tickets, resolver problemas mais rapidamente e fornecer insights preditivos sobre a integridade do sistema. Runbooks e alertas inteligentes capacitam ainda mais as equipes a automatizar tarefas repetitivas e procedimentos operacionais padrão.

Endpoint Security and Monitoring

Protect client endpoints and ensure proactive maintenance through network monitoring, patch management, and policy enforcement—all within a secure, compliant environment.

Key Features

Service Desk

Handle tickets efficiently with AI-enhanced workflows and automation to ensure fast resolutions and improved client satisfaction.

Asset & Patch Management

Track, manage, and update hardware and software with precision. Keep endpoints secure and compliant with minimal manual input.

Project Management

Plan and execute IT projects with visibility into timelines, workloads, and milestones.

Intelligent Alerting

Receive contextual alerts and reduce noise by focusing only on what’s important.

Mobile App

Gerencie tarefas e ofereça suporte a usuários de qualquer lugar. O aplicativo móvel SuperOps garante a continuidade dos negócios em qualquer lugar.

Why MSPs Choose SuperOps

Proven Impact

• 3,5x higher profitability
• 2x faster critical ticket resolution
• 30% increase in billable hours
• 300% boost in operational efficiency

Easy Onboarding and Transparent Pricing

With simple pricing and robust API support for easy migration, SuperOps makes switching platforms seamless.

Ecosystem and Integrations

Connect to essential tools like QuickBooks, Xero, Splashtop, Pax8, TeamViewer, Webroot, and more through a growing marketplace.

Who It’s For

• Provedores de Serviços Gerenciados (MSPs) que buscam serviços de ponta a ponta e gerenciamento de clientes
• Equipes de TI em organizações em crescimento que buscam modernizar a infraestrutura
• Consultants and Tech Leads managing multiple clients and projects
• Support and Ops Managers who need real-time visibility and automation

Resources to Support Your Growth

Access playbooks, podcasts, community events, and a comprehensive help center. SuperOps also offers templates and checklists to help teams optimize their operations from day one.

Join the SuperOps Community

SuperOps não é apenas software — é um movimento de MSPs e profissionais de TI compartilhando insights e construindo soluções melhores juntos. Participe de eventos como o SuperSummit Manchester, assista ao SuperPod e mantenha-se atualizado com conteúdo de blog e webinars.