Hiver | The Bee School - E01 | Setting Up Hiver | Google Workspace
In this video
Unlock Seamless Collaboration with Hiver: A Smart Choice for Google Workspace
Introduction: Empower Your Business with Hiver
Welcome to Hiver, the multi-channel collaboration platform designed to elevate your customer experience. Hiver seamlessly integrates with Google Workspace, providing a frictionless and efficient way for customer service, finance, and IT teams to manage emails, live chat, voice calls, and instant messaging directly from their Gmail inbox. Trusted by over 2,000 companies worldwide, Hiver is the smart choice for businesses of all sizes and industries. Let's explore how you can get started with Hiver and revolutionize your customer communication.
The Power of Hiver: A Quick Overview
Hiver empowers businesses by transforming Gmail into a comprehensive collaboration hub. With Hiver, you can effortlessly manage customer communication, streamline workflows, and deliver exceptional customer experiences. By leveraging Hiver's multi-channel capabilities, you can seamlessly handle emails, live chat, voice calls, and instant messaging, all from within your Gmail inbox. Experience the convenience of a unified platform that simplifies collaboration and boosts productivity.
Getting Started with Hiver: Three Essential Steps
To begin harnessing the power of Hiver, you need to follow three simple steps:
Step 1: Have a Google Account
Ensure that you have a Google account. This is a prerequisite for using Hiver and accessing its rich collaboration features. If you already have a Google account, you're one step closer to unlocking the potential of Hiver.
Step 2: Use a Chromium-Based Browser
Hiver requires a Chromium-based browser, such as Chrome, Brave, or Microsoft Edge, for seamless integration. Make sure you are using one of these browsers to ensure optimal performance and compatibility with Hiver.
Step 3: Enable Conversation View in Gmail
To fully leverage Hiver's capabilities, enable conversation view in your Gmail settings. This feature ensures that email threads are grouped together, providing a more organized and intuitive communication experience.
Installing Hiver: Choose Your Path
Once you've completed the essential prerequisites, it's time to install Hiver and embark on your collaboration journey. Hiver offers two installation options, depending on your requirements:
Option 1: Google Workspace Account
If you have a Google Workspace account, you can start your Hiver trial directly from our website. Simply enter your work email and click on «Start Free Trial.» This will initiate the installation process and allow you to download the Hiver extension seamlessly.
Option 2: Free Gmail Account
For users with free Gmail accounts, Hiver can be downloaded directly from the Chrome Web Store. Simply locate Hiver in the store and install it to set up your trial account. Once installed, you'll notice the Hiver notifications and settings icons in the top right corner of your Gmail inbox.
Conclusion: Experience Seamless Collaboration with Hiver
Congratulations! You've successfully set up your Hiver account and taken the first step towards seamless collaboration and exceptional customer communication. With Hiver, you can leverage the power of Google Workspace and transform your Gmail inbox into a centralized collaboration hub.